AHA Clinics is introducing changes to co-payments. Here’s why.

AHA Clinics will introduce changes to co-payments for standard consults from 4 April 2022* to help offset the increasing cost of health care in Australia.

Since AHA’s inception in 1970 we have prided ourselves on providing first class health services to our Seaford community, as affordably as possible. We believe everyone should have access to quality care. We understand that every dollar matters to our patients. So making the decision to introduce changes to our co-payment policy is not something we have taken lightly. 


Why is AHA introducing these changes?

Since the beginning of 2020, the cost of health care has skyrocketed. For example, the pandemic saw the introduction of mandatory Personal Protective Equipment (PPE), which comes at a huge cost and is increasingly difficult to source. COVID protocols have caused a big rise in administration and practice management costs. We’ve also faced a land tax uplift in South Australia. Meanwhile, Medicare rebates remain stagnant. 

We know that everyone has been doing it tough, so we’ve avoided passing on any of these costs to our patients for two years. But our priority, above all else, is to ensure that we provide our community with first class health care at the highest standards possible. And to do that, we need to ensure that our clinics remain sustainable. 


How much will the co-payment for a standard consult be from 4 April 2022?

Like many medical practices, most patient consultations are covered by Medicare plus a co-payment (also known as a ‘gap’). We have worked hard with our finance team to keep your out of pocket cost down as much as possible. The breakdown from 4 April 2022 is as follows:

  • Standard consult: Up to 15 minutes (max. two health concerns), Monday to Friday 8am – 6pm: $20 co-payment
  • Long consult: 15 – 30 minute consult (max. four health concerns), Monday to Friday 8am – 6pm: $40 co-payment
  • Standard after hours consult: Monday to Friday from 6pm, all day Saturday, Sunday and public holidays: $40 co-payment
  • Long after hours consult: Monday to Friday from 6pm, all day Saturday, Sunday and public holidays: $60 co-payment

As is standard practice, you will continue to pay for the full consultation with the Medicare fee reimbursed directly into your bank account.


Co-payment exemptions, Monday to Friday 8am to 6pm:

  • DVA Gold Card holders
  • Families SA
  • Patients 65 and over with concession card
  • Recalls
  • Child immunisations
  • Health assessments, care plans including mental health and GP management plans


Co-payment exemptions, ALL times:

  • DVA Gold Card holders
  • Families SA


We value the relationships that have been built with our patients over many years. We thank you and appreciate your understanding as we continue to work hard to take care of you. 

If you have any questions or concerns, please reach out to our team via email at feedback@ahaclinics.com.au.

John McMahon

Chairman, AHA Clinics



*The initial date for the changes to co-payments has been updated from 1 February to 4 April 2022.